Service guarantee

Full service
on board

The Germania service guarantee

Full on-board service - all services at a glance

Get a relaxing start to your holiday with Germania: pack everything you need for an easy-going trip and indulge yourself on the flight. Our top priority is service: 20 kg of baggage allowance, snacks and soft drinks, magazines, and a diverse entertainment programme are included in nearly all of our flights.

We have summarised the most important information for you about the Germania service guarantee in the following.

Baggage allowance

So that you can travel in comfort, you can bring a laptop bag or small handbag in addition to your 6 kg of hand luggage, meaning you will have everything you need in the cabin.

In addition, we will transport up to 20 kg of baggage for you in the cargo hold free of charge. You can check in up to 25 kg without surcharges for longer flights, for example from/to Beirut, Tehran, and Tel Aviv.

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Snacks and soft drinks

It's our pleasure to indulge you on our flights. Depending on the flight duration, our helpful cabin crew serve you a sandwich or one of our warm meals. What would you like to drink with that? Juice, water, soft drinks, coffee, or tea round off your meal.* You can also find a wide selection of alcoholic drinks on our bistro menu.

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Magazines and entertainment

Just sit back, enjoy your favourite song, read an interesting magazine, or a watch a good film, depending on the length of the flight. You also have access to our diverse radio programme, including current top hits, classical music, and jazz - there's something for everyone.

Do you already know the flyGermania on-board magazine? In addition to travel news, reports, and reviews, you can find interesting information about Germania here.

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*Except for all flights to and from Priština and Skopje.

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