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The safety and comfort of our small passengers is our top priority. Infants are therefore secured to the lap of their parent with a special belt system, or travel in their own child seat. The supplementary loop belts are available as standard on board our aircraft. You do not need to book one in advance.
You can also bring your own child seat free of charge. Please note that any child seats must be labelled with an ECE R 44/03 or ECE R 44/04 approval label. Unfortunately, we are not able to provide any child seats on board.
If you wish to bring a child seat or child restraint system with you on board, simply book an extra seat at child price.
It goes without saying that you or the chaperone sit in the seat directly next to your child. Please ensure that the child restraint system is in faultless condition. Please note that you are personally responsible for the affixing of the seat in the aircraft, as our crew are unfortunately unable to support you in checking and affixing the system.
Please understand that you will be required to check in the child seat as baggage if it cannot be properly attached to the aircraft seat.
Please remember that passengers with children in their own child seat (child restraint system) may not sit in the first and last two rows.
If you want a seat for your toddler (0-2 years), you must purchase a ticket at child tariff (2-11 years). Please make this booking by phone.
Please inform us that you are bringing a child seat at least 48 hours before departure. Simply send us an email at firstname.lastname@example.org. Please only contact our Service Centre by telephone if you are departing within 72 hours: +49 (0)30 610 818 000*.
Child seats that meet one of the following criteria are suitable for flying:
In our experience, the following model with the seal of approval “For use in aircraft” of the German TÜV Rheinland has proven to be especially suitable: