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Our crew is happy to assist you with your shopping at any time. Have your shopping packed for you and pay conveniently by credit card (Visa and Mastercard), Girocard (V Pay and Maestro) or also in cash in Swiss francs or euro.
Please also note that only alcohol served by our cabin attendants may be consumed on board. Alcoholic drinks purchased from the inflight shop or brought on board by passengers may not be opened or consumed on board.
In the unlikely event that you are dissatisfied with an article purchased from us on board, you can of course contact us at any time. Please send an email to email@example.com. Alternatively, you can return the article to us in the original packaging and with the receipt within four weeks of purchase.
Please note that perfumes, cosmetics and tobacco products are exempt from returns.